StringLab guarantees the right to withdraw from the purchase contract, referring to the D.lg. 22/05/1999, n. 185 “Implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts” and subsequent amendments. The Customer may exercise the right of withdrawal no later than 10 working days from the date of receipt of the goods ordered on the website

This right must be exercised by sending a written communication by registered letter with acknowledgment of receipt to:

Bortone Luigi – StringLab, Via De Amicis, 17 – 81030 – Lusciano (CE)

This communication can also be sent by fax to the number 081.8141141 and / or by sending an e-mail to the address provided that it is confirmed by registered letter A.r. within 48 hours. The communication must contain the manifestation of willingness to make use of the benefits granted by the law, the indication of the goods purchased, the date on which the order was placed.

The goods must be returned to the Merchant intact, in unaltered conditions and complete the original packaging, at the expense of the customer no later than 15 days from the notice of withdrawal.

A.S.D. Lusciano Tennis Club will reimburse the sums paid (including the costs of first shipment in case of total withdrawal from the order) within a maximum of 30 days from the date on which it has become aware of the right of withdrawal by the Customer and in any case not before having received the return shipment and checked the status of the goods subject to withdrawal.

The costs and risks related to the return of the products will be borne by the buyer. It is specified that the Community legislation provides that the right of withdrawal can be exercised only by natural persons (consumers) who act for purposes that can be considered unrelated to their business.

The Right of withdrawal, therefore, can NOT be exercised by legal persons and by natural persons acting for purposes related to a commercial activity. Also excluded from the right of withdrawal are purchases made by retailers or by subjects that in any way purchase for resale to third parties. The right of withdrawal does not apply to the supply of goods made to measure or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly.